Decoding Your Employees’ Body Language

Communication is the fulcrum of organizational relationship management. Its role is pivotal, such that any misalignment can spell confusion or colossal costs in some cases. Communication is the process by which information is exchanged to create and share meanings. Through communication all things are done in an organization. Without communication, perhaps, nothing can be done. Language is the medium of communication. There are three basic elements, if you like, parts of language; namely: spoken, written, and sign language. Within the sign language is included the body language (kinesics). Some call it “behaviours.” Body language is described as silent non-verbal messages communicated through the body, manifested in behaviour rather than words, and largely interpreted in broad terms rather than in the absolute terms. Experts assert that up to 63% of content of a message (communication) are expressed in the form of body language. Thus, what your employees verbalize that you act upon is less than 40% of what they are actually saying, or not saying, through non-verbal forms – the body language. That being the case, it means that employers must develop some knack for decoding the body language of their employees so they can achieve resonance in their communications goals. This task lies squarely in the domain of Human Resource Managers as they must be adept interpreters of ‘bodily signs’ put forth by their employees.

Objective: The aim of this one-day forum is to shed more light on how to better understand body language as a prominent communication medium used often by employees, so as to improve engagement with staff across all levels in an organization.

For whom

  • Human Capital Managers
  • Talent and Competence Assessment Managers
  • Heads of Training & Development
  • Heads of Corporate Communication

Course Fees Cover course materials, tea and lunch

Certificate Certificate will be awarded to participants who attend all the modules and fulfill all the requirements of their programmes.

Enquiries and Registration

Isaac – 0803 346 0440, 

Opeyemi – 0806 638 5629, 0805 812 7207

Email – info@smc.edu.ng

Venue: School of Media and Communication (SMC), Pan-Atlantic University, Main Campus, Km 52 Lekki-Epe Expressway, Ibeju-Lekki, Lagos.

Talent Management Forum Registration