Introduction
In the words of George Bernard Shaw, “The single biggest problem in communication is the illusion that it has taken place.” Thus, inasmuch as communication is intended to express the functions and benefits of a brand, today’s fiercely competitive market ensures that organisations remain in a state of endless struggle to gain considerable share of voice. While organisations appear to be in a state of flux against the backdrop of the concurrence of plurality and accessibility of communication channels, the question arises as to how brands can effectively express themselves to engage and elevate their target markets to the aspired level of satisfaction and loyalty.
The Forum hopes to challenge brand custodians to objectively and consistently monitor the strength of their brand expressions among target audiences and key stakeholders across all communication channels.
For Whom
- Corporate Communications Managers
- Public Relations Managers
- Brand & Product Managers
- Reputation Managers
- Customer Experience Managers
Duration:
1 day