SMC
Professional Course
Assertive Communication Skills for Managers and Team Leaders

When goals are set and decisions are taken in any organizational setting, it often falls to different levels of managers, supervisors and team leaders to mobilize, motivate, direct, and work with other staff to achieve the set goals.

SMC
Date

Apr 4, 2020

Cost

₦ 450,000

Length

5 days

  • Date

    Apr 4, 2020

  • Cost

    ₦ 450,000

  • Length

    5 days

Introduction

When goals are set and decisions are taken in any organizational setting, it often falls to different levels of managers, supervisors and team leaders to mobilize, motivate, direct, and work with other staff to achieve the set goals. But the communication and relational style adopted by managers could make a critical difference between failure and success. A brash and aggressive style could destroy social cohesion and team spirit in the work place, while a passive relational style could force the wheel of organizational efficiency grinding to a halt. Assertive communication is motivational, goal-directed and effective because it begins with a respectful recognition of the essential worth and importance of every member of the working team. The main aim of this seminar is to train managers and supervisors on the assertive and effective communication skills they need to build team cohesion and drive up staff effectiveness in the work place.

Objective

To sensitize participants on the importance of emotional intelligence in inter-staff relations in the work place. example and positive grit.

To re-train supervisors and managers on how to energize staff for better performance through personal

To train participants on the techniques and vocabulary of work place persuasion.

Delivery

Presentations

Practical/interactive sessions.

Role play.

For Whom

Managers, Supervisors, Team Leaders, Business Owners, Public Relations and Marketing officials, Human Resource and Corporate Affairs officials, Departmental and unit heads, Principals/Proprietors of schools and Institutional heads, and anyone that actively communicates with others in the public domain.

Enquiries

Dates:

July 27th 2017 – July 28th 2017 (2 days in 1 month)

Fees

₦155, 000 (without accommodation)

N171,000 (with accommodation + dinner)

Contact

Isaac – 0803 346 0440

Opeyemi Gazali – 0806 638 5629, 0805 812 7207

Email – info@smc.edu.ng

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SMC
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